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targeting for dollarsWeb companies are collecting personal data about web surfers to predict relevant online content and advertisements.
 
The next time you’re searching for information on vacations or purchasing prescription drugs on the Internet, keep in mind that your habits are being watched and tracked.
 
On Monday March 10th, The New York Times (NYT) reported that a new analysis of online consumer data, conducted for the NYT by research firm comScore, shows a considerable amount of consumer data is landing in the hands of large Internet companies, such as Yahoo, Google and AOL.
 
Audience size is a measure of a website’s success. The larger the audience and the more a Web company knows about them can translate into more advertiser dollars. Microsoft and Yahoo, for instance, have acquired a number of companies within the last year to enrich their consumer data. Since many advertising deals are about data, the richer your data, the more relevant the ads are for online consumers.
 
Web companies can easily capture specific data about consumer behavior, such as tastes and preferences, by following consumers as they move around the Internet. In turn, the information is used to charge advertisers a higher price for customized ads that will return a higher response rate. 
 
However, amassing this data is not all about getting advertising revenue. According to Executives at the largest Web companies, collecting this data benefits consumers who in return see ads relevant to their interests. 
 
Michael Galgon, Microsoft’s chief-advertising strategist says “You’re getting content about things and messaging about things that are spot-on to who you are” as reported in the NYT.
 
In December 2007, comScore studied 15 major media companies and how they collected consumer data online. The analysis captured the number of searches, display ads, videos, and page views that occurred on those sites and estimated the number of ads shown on their ad networks. These are also known as “Data transmission events,” or the times when consumer data was sent back to a Web companies’ servers. ComScore recorded at least 336 billion transmissions each month from Yahoo, Google, Microsoft, AOL, and MySpace, not including their ad networks. 
 
The information transmitted might include the person’s ZIP code, a search for jobs or vacation information, or the purchasing of personal items. 
 
Yahoo won out with the most instances of data collection within a month on its sites – about 110 billion collections, or 811 for an average user. Yahoo also has partner sites, such as eBay, that allow for other opportunities to learn about the average person.
 
MySpace followed close behind.
 
Google also has a lot of data collection events, but the company feels it is different because it mostly uses only current information rather than the past actions of web surfers to choose ads.
 
As pointed out by the NYT, Yahoo’s large database explains why AOL and Yahoo have discussed a possible merger and why Microsoft is willing to pay $41.2 billion to buy the company. 
 
Regardless of how much data Web companies already have, they will continue to find new ways to obtain more data and thereby increase their leverage in the advertising world. Google, for instance, only yesterday received the go-ahead from the European Union to purchase DoubleClick, an ad delivery company with a wealth of consumer information.
 
By Kathleen Clark

 

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Google Has Acquired DoubleClick

Google acquires the online advertising giant DoubleClick after receiving green light by the European Union.
 
Google Inc. completed its $3.1 billion acquisition of online advertising colossus DoubleClick on Tuesday after approval from the European Union, which dismissed critics’ antitrust and privacy concerns. The merger significantly strengthens Google’s dominance in the online advertising business 11 months after its initial bid.
 
DoubleClick, a New York-based internet advertising company, makes much of its revenue by placing banner ads on third-party websites. Tracking users from website to website and recording what advertisements they view allows advertisers to better target consumers.
 
Privacy militants argue that these methods will enable Google to collect too much information about Internet users by obtaining personally identifiable information.
 
Such privacy issues, combined with Google’s top spot in search engine advertising, prompted an intense campaign from critics and rivals such as Microsoft to prevent the acquisition.
 
Their fear is that the company will unfairly dominate the internet advertising business, though the U.S. Federal Trade Commission in December and now the European Commission concluded that the two companies are not business rivals and therefore do not pose such a threat. These commissions stated that there is still a healthy competition among Google’s rivals Microsoft, Yahoo! and Time Warner Inc.’s AOL.
 
Recognizing that it is losing ground to Google, Microsoft has been trying to buy Yahoo! Inc., offering an unsolicited $44.6 billion bid. Google’s new acquisition only strengthens Microsoft’s need to merge and keep up with the competition.
 
Google’s proposal in 2007 prompted their rivals to team up with other Internet advertising companies—Microsoft bought aQuantive; Yahoo bought BlueLithium and the rest of Right Media; and AOL bought several smaller companies.
 
Google’s big business just got bigger, and the ramifications will be seen for years to come.
 
For more detailed information about the acquisition, visit Google’s Press Center.
 
By Danny Scuderi

 

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Internet advertising may be showing itself more vulnerable to a consumer slowdown than many in the industry had hoped, according to new search-ad data released this week.

comscore tableThe report from research firm comScore Inc. showing a decline in the number of consumer clicks on Google Inc. search ads in January amplified existing concerns about the effect of a broader economic slowdown on the Internet. Many online-ad experts have played down such worries, predicting any economic weakening will be offset by a continued shift in ad spending from traditional media to the Internet. Google Chief Executive Eric Schmidt said the company hadn’t seen any impact from macroeconomic softening when the Internet company reported earnings Jan. 31. But some investors and analysts have grown anxious in recent months that any pullbacks in consumer spending would hurt online ads.

ComScore released data to clients Monday showing a 7% decline in the number of times U.S. consumers clicked on ads appearing alongside Google’s search results in January compared with December; clicks were 0.3% lower compared with January 2007. That follows a 7% decline from November to December. Google charges an advertiser only when a user clicks on one of the small text ads for, say, digital cameras, that appear when a user searches for "digital camera."

ComScore also reported a 1% decrease in U.S. search-ad clicks for Yahoo Inc. for January from December, with clicks increasing 4% for Microsoft Corp. over the same period.

Google shares were down 4.6%, or $22.25 on the news, falling to $464.19 in 4 p.m. Nasdaq trading yesterday, having dipped more than 8% lower earlier in the day. Google is trading 38% lower than its 52-week intraday high. (Please see Options Report.)

Some analysts say comScore’s latest numbers may exaggerate any slowdown in clicks. J.P. Morgan Internet analyst Imran Khan in a research note pointed to divergences in the comScore click data and Google’s reported results in the past.

RBC Capital Markets Internet analyst Jordan Rohan called investor reaction to the data "overblown," saying that it fails to take into account any increases from revenue per search because of factors such as higher pricing. Mr. Rohan said RBC checks with search advertisers indicated a pickup in spending in February after weakness in January. "It may not be a great first quarter, but it’s not going to be as bad as the numbers from comScore suggest," Mr. Rohan said in an interview.

The concerns about the online-ad outlook come amid indications that Internet advertising hit record levels in 2007. The Interactive Advertising Bureau trade group and PricewaterhouseCoopers Monday estimated that U.S. online-ad revenue hit $21.1 billion last year, a 25% increase from 2006.

Google declined to comment. When it reported fourth-quarter revenue and profit that fell short of Wall Street expectations last month, Google said clicks on ads increased 30% in the fourth quarter from a year earlier, compared with a roughly 50% average increase during the previous four quarters. At the time, executives cited Google changes that lowered the click growth rate, such as a modification to site design that makes it harder for users to click on ads accidentally.

But some analysts say new data suggest the trends in ad clicks indicate Google is feeling an impact from a consumer slowdown in the first quarter, so far at least. The risk is that if consumers are spending less overall, they are less prone to click on search ads. Google has said it could benefit from comparison shopping by price-sensitive consumers who conduct more searches and click on more ads to find the best deal. But, over time, such behavior could lead advertisers to rein in online-ad spending if they’re notching fewer sales for each ad click.

John Aiken, managing director of Majestic Research in New York, says his analysis suggests that’s exactly what’s happening, with small- to medium-size advertisers pulling back on search advertising as the return on their ad-spend investment drops. When that occurs, Google has fewer ads to display, generally reducing the likelihood a consumer sees one to click on. "It’s been a trend that’s been getting worse over the last four to five months," Mr. Aiken says.

Tepid electronic-commerce data have added to concerns, given a link between online sales and advertising. U.S. e-commerce spending in January fell 17% from December, and was up a modest 11% compared to January 2007, according to comScore. It had fallen 14% in January 2007 from December 2006, and risen 19% in January 2007 compared with a year earlier.

Some others say they aren’t seeing a consumer pullback in online data. Consumer visits to retail sites from Google.com have increased 11% so far this year compared with the same period a year earlier, according to research firm Hitwise, a unit of Experian. "I’m not seeing necessarily any signs of recession in terms of consumers’ curtailing their visits to retail from search," said Bill Tancer, general manager of global research at Hitwise.

The anxiety about online advertising comes as Microsoft is pursuing Yahoo with an unsolicited cash-and-stock offer valued at $41.7 billion based on Microsoft’s share price in Nasdaq trading yesterday. It’s unclear whether the concerns could affect the outcome of that takeover standoff, though a bleaker Internet-ad outlook could potentially increase pressure from shareholders on Yahoo to accept the offer, and decrease Microsoft’s willingness to raise its bid. Yahoo has rejected the bid on the grounds that it undervalues the company.

Source: Kevin J. DELANEY, W.S.J.

friends watching superbowl outside of a cafeAccording to Nielsen Media Research, this Super Bowl was the most-watched ever, with a record 97.5 million viewers. This kind of audience does not get lost on advertisers, of course, and explains their readiness to spend $2.7 million dollars for a 30 seconds spot.

Fox tried to maintain a semblance of objectivity and declared early on that it would decline ads from political candidates. It should be noted however that about 15 to 20 percent of Super Bowl ads go towards promoting the network’s own programs, or an equivalent of $46 million in ad spending. . .

In true Super Bowl tradition, I thought I would join the lineup of adreviewers here and here and here, and provide my own rating of Super Bowl 2008 ads, based on an environmental scorecard. The results are not pretty. I was looking for heroes, but found villains mostly, and only one hero. Here is the list, nine altogether, of the Super Bowl 2008 Ads Environmental Villains:
  • Bridgestone: When is driving fast good for the environment? Where is the 55 mph recommended speed limit?
 

newspaper adIn 2007, local online advertising was an $8.5 billion market. Analysts are announcing a 48 percent increase in 2008, bringing it to $12.6 billion. Internet companies understood what significant adjustments it takes to lead the local online advertising market. Newspapers are going down and losing market share.

Pure-play Web companies now have the largest share of the local online-ad market. A pretty significant turn over for newspaper companies who were enjoying a 44.1 percent share of the $8.5 billion local ad-market, and are now down of 10.7 points which let them today a 33.4 percent share. Internet companies have now 43.7 percent of market share, according to Borrell Associates, a consulting firm that tracks local advertisings. (Directories such as the Yellow Pages have 10.1% and local television outlets 9.3%)

Newspapers are feeling the biggest effects of this competition.

local online ad market share for 2007Online-ad revenue at newspapers made up no more than 7.1% of total revenue in the third quarter of last year, according to the Newspaper Association of America.

“Newspapers are tied too closely to defending their print products and have not seen the Internet as an innovative and competitive tool to go out and compete,” explains Gordon Borrell, chief executive of Borrell Associates.

Web companies now rule the market for local ads online, forcing newspaper publishers to rush to change the way they sell ads.

The majority of the radio stations and TV stations, newspapers, cable companies, are still pinning their hopes on their traditional sales teams being able to specialize in the digital market, and create and sell new online ad packages.

An explanation coming from the Wall Street Journal could be the following: Local media companies, because they are based in the communities they serve, would seem to have an edge over Internet sellers when it comes to persuading the diner or corner hardware store to take out an ad. But they have largely failed to convert that advantage into sales. Instead of tailoring their sales to local businesses, many newspaper companies initially focused on selling ads to bigger advertisers who were already buying space in their print products.

While this strategy allowed them to quickly and cheaply create a customer base for their online ventures, it also limited their growth, because they weren’t expanding their customer base.”

“Many newspapers also hurt themselves by simply plopping their papers online instead of creating new Web sites that offered advertisers something they couldn’t get in print. Meanwhile, Web companies such as Google and Local.com are growing rapidly because they have made it cheap and easy for local companies to take out ads,” says Journalist Emily Steel.

What will become of the local online-ads market in 2008?

The popularity of local search and online video advertising will drive most of the growth, confirmed by a recent study from Borrell Associates.

“Key advertising segments for 2008 will continue to be the “Big 3” classified categories of automotive, recruitment and real estate, with online political marketing holding promise for local sites as state and presidential campaigns heat up,” says the report.

More than a year ago, Yahoo! came up with a plan with about six newspapers to establish a nationwide online-ad sales network. Since then, other newspapers have joined the alliance. This year, papers in the alliance aim to sell more-sophisticated ad offerings, such as behaviorally targeted ads, thanks to Yahoo! Technology that they will take advantage of and use on their Web sites.

Meanwhile, 300 newspapers, recently represented by a group of 11 newspaper companies, formed a partnership with real-estate site Zillow.com to strike into more real-estate classified ads.

So what we expect for this coming year are papers making the decision to form and join more profound alliances with their major competition in order to survive. And even thought giant Internet companies are starving for the growth they observe in the local market, they are also finding benefits to partnering with local media businesses to reinforce their own efforts.

But with a spending for local online ads expected to grow 48% next year to $12.6 billion, the opportunity is still there for newspapers. And what could be necessary is a greater investment in an independent online sales force that would continue the growth these properties have enjoyed for the past few years.

Mathieu Ramage
Media and Editorial Manager of Atelier

 

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Over the last couple of weeks, a new Apple iPod Touch commercial has been running on television. Although it seems somewhat similar to previous ads from Apple, its origin is quite different and is an example of how user-generated content has never been so relevant.
nick_haley video youtubeIntroducing the new iPod Touch commercial, by Nick Haley
Nick Haley is an 18 year old first-year English student and an Apple fan ever since he received his very first computer at the age of 3. Last September, he created his homemade TV ad in a day from visual content that can be watched on the Apple Web site.
His song selection was“Music is my Hot Hot Sex” by Brazilian band CSS. “The lyric of the song ‘My music is where I’d like you to touch’ gave me the inspiration to make this commercial,” Nick Haley said. The beat of the video is right in line with the fast-paced tour of the abilities of the recently released Apple device. “Not only do the lyrics sound like they were written by an iPod fetishist, the song has the perfect YouTube trifecta: pounding beat + accented female singer + constant references to sex” explains Dylan Tweney from Wired.
On September 11th 2007, Nick simply uploaded the self-made commercial on his YouTube personal page, which is where a few advertising executives from the Cupertino-based company discovered it. The young man was sitting on the bus when he received this e-mail from Apple on his cell phone: “We represent Apple and we’ve seen what you have produced and we’d like a chat with you.” He recalls: “This seemed ridiculous and far-fetched. My initial reaction was, someone wanted to steal it.”
That’s right. Instead of sending him a cease-and-desist letter (watch the video), they decided to buy his ad and fly him over to Los Angeles to work on a similar but broadcast-ready version. “My input was totally respected.” Mr. Haley said.
Consumers creating commercials “is part of this brave new world we live in” tells Lee Clow, Chairman and Chief Creative Officer at TBWA Worldwide, a division of the Omnicom Group. “That’s the whole point of advertising; it needs to get to the user” Mr. Haley explains. “If you get the user to make the ads, who better?”

Nick Haley’s original version:

Apple’s repolished version:

As of today, Nick is a fresher in politics at Leeds University.
Nick Haley’s spot
has been viewed 745,255 times on YouTube Web site, and the Apple’s clip has been viewed 14,850 times. The commercial based on Mr. Haley’s video has been broadcasted on “Desperate Housewives”, football games, and Game 4 of the World Series. It can also be seen in Europe and Japan.

On Line Spin

“Where there used to be ABC, there are now a million publishers.” That’s how Joe Marchese, the founder of Archetype Media, an upcoming platform that will deliver brand advertising to social media, describes the challenge facing advertisers and their agencies.

 

 

Isabelle Boucq for atelier

 

Joe Marchese, who shares his views as a weekly guest blogger on Online Spin, is aware that this new deal is hard for brand advertisers to grasp. “The communication between the advertising buyer and seller has changed. What is it they are buying? There is a lack of currency for the exchange. In TV, getting the buy is the success. Online it is harder to measure that success.”

While major advertisers have so far failed to use the exploding potential of social media according to Marchese, he feels that they are “the natural solution to each other’s problems”, i.e. reaching consumers for advertisers and monetizing their content for social media sites. “Yes, advertisers are being shy. But they have to follow consumers where their attention goes. There is no such thing as a zero risk spot. But the type of influencers you can reach online makes the reward high enough,” dispels Marchese.

“In social media, you have to use pull advertising and you have to be creative,” advises Marchese. Advertising agencies are a key component in the process. “If branding is going to work online, it has to be driven by agencies because they have the ability to deliver the quality that has to be present.” He strongly believes that online advertising has to be engaging in order for consumers to embrace it instead of rejecting it as intrusive.

In a recent post, he encouraged advertising creative types to think like the fashion industry, comparing “the way people personalize their social media profiles to the way people get dressed to go out” and adding “if you want your advertisement to get pulled onto someone’s social media profile, perhaps you should start with a question: Would I ask someone to wear this creative on their shirt when they are (depending on the social media) in public/at work/with family?” Continuing with the fashion analogy, Marchese warned advertisers that “One size does not fit all….. Add to the choices the ability to personalize, and you have yourself a social media creative strategy.” 

Archetype Media has been holding meetings with agencies and advertisers for some time to present its future platform which Marchese expects to unroll in the next couple months. “The idea is to create a new system of distribution into social media with new metrics that will allow advertisers to plan future online and offline campaigns,” says Marchese.

In the company’s marketing spiel, here is how the promise comes out. “Because Archetype’s delivery is based on scalable targeting technologies, we provide unprecedented social media reach, scalable social media buying and ground-breaking measurement of brand campaign effectiveness. Archetype represents a single point of contact for agencies and advertisers, while tailoring unique integration and monetization solutions for each social media partner.”

One challenge facing online brand advertising is metrics. But Marchese thinks that it could be turned into an advantage by new media. “The ability of new media to create a dialogue with massive audiences should already enable us to measure branding metrics to a degree of efficiency never before possible. In fact, the ability of new media (and social media in particular) to deliver real-time market feedback on brand perception and brand creative effectiveness can not only help to create more efficient markets for brand advertising online, but it could very well prove to be the tool advertisers are looking for to improve efficiency in their advertising efforts through traditional media. Imagine the ability to support creative and buys for television based on your social media,” he writes on his blog.

Isabelle Boucq for Atelier

 

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Brands and User Generated Content

With consumers spending more time online, especially on networking sites and other user-generated sites, advertisers have learned to take their message to these new spaces. It is forcing brands out of their comfort zone into a chaotic online world where they have less control over their image and where empowered consumers can distort their messages. In addition, some companies and CEOs are using blogs to get their views out. Here too, the lesson is that consumers can fire back in a way they never could before.

  • What is a corporate blog good for?
    Corporate blogs come in all shapes and forms. They can have many missions from sharing products news to collecting feedback from customers to discussing high-level issues impacting an industry. But corporate blogging is not for the faint of heart. As Walmart’s fake blog showed last year, corporate bloggers and companies who are not prepared to be honest as well as timely and personal could see the whole effort backfire. Here are seven corporate blogs worth a look.
  • Damage control in the user-generated world
    Savvy Internet users can distort brand messages and their clever creations can get around the Web to thousands of viewers in minutes. This is the brave new world that companies must learn to live in.
  • Marketers worm their way into user-generated content
    Brands are following consumers to social networking sites, blogs and Second Life. The “momentum effect” has huge potential, but will consumers ignore or even reject these marketing efforts?

Burger King Videogame players get fully immersed in gaming worlds replete with advertising and brand messages.

When Sony launched Everquest II in 2005, it made it possible for captivated players to order a Pizza Hut pizza without ever leaving the game. At the time, the news was widely reported in the gaming and general media as one of the most blatant examples of in-game advertising.

Since then, the interest in in-game advertising or “game-vertising” has not abated. In February, Google entered that market as part of its expansion in all things advertising. Google acquired Adscape Media, a company which “offers dynamic delivery of advertising with plot and storyline integration. Adscape Media supports sophisticated demographic and geographic targeting and also provides a robust reporting interface for marketers” according to a company statement. All the new partners have said is that they are “in discussion with many in the game development community and hope to partner with both large and small game publishing companies.”

The purchase was Google’s response to Microsoft’s incursion in the field of in-game advertising. Last year, the maker of the Xbox acquired Massive, its own in-game advertising arm. The company’s technology tracks gamers’ actions and serve them ads on billboards and signs inside the game. According to Massive, more than 50 titles for the Xbox 360 and the Xbox are now part of its ad network including Ubisoft’s “Tom Clancy’s Ghost Recon Advanced Warfighter 2” and Microsoft’s “Crackdown”. That number is expected to reach 100 titles by the end of the year.

Dodge At the time of the purchase, the president of Microsoft’s entertainment and devices group Robbie Bach told news.com that ad messages in games could be very effective. “They get it, and they may not even know they got it,” he said. However he warned, “Make sure whatever you do doesn’t interfere with the game playing experience. Do not interrupt someone when they are gaming. It is a very immersive experience.”

As advertisers struggle to find alternatives to traditional media, games are looking like an attractive option.  It is estimated that 20 million of the more than 25 million 12-17 year-olds in the U.S. are gamers. But more interestingly, videogames are no longer reserved to teenage boys. According to the Entertainment Software Association, the average game player is 30 years old and 43% of all gamers are women, a marketer’s dream.

“Now that in-game advertising has been proven effective, brands with seven-figure budgets for this year have been approaching the major players. This supports the general expectation that the market will grow by 40 percent to 50 percent in 2007. The latest market-size estimates for 2010 range between $1 billion and $2 billion,” wrote Justin Townsend, CEO and co-founder of in-game advertising company IGA Worldwide in a recent column in MediaWeek. Even if Mr. Townsend can be suspected of being over-enthusiastic, in-game advertising is a promising “niche.”

Isabelle Boucq for Atelier

The Next Advertising Frontier is Mobile

Advertising on mobile phones started modestly. A few years ago, campaigns were tied to TV commercials and required entering a code on the phone to receive a text message. Most early adopters were found in Europe where text messaging has always been more popular.

Since those early days, multimedia-enabled phones that connect to the Web have become increasingly available, making jazzier advertising possible. MMS (Multimedia Messaging Service) can deliver rich graphics, audio and video which make for more compelling ads.

According to figures released in November by CTIA/The Wireless Association, there are 227 million wireless subscribers and 57% of them use more than voice services. Mobiles are so widespread that advertisers can’t ignore this new way of reaching consumers.

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